On request, this programme can also be offered in other sectors or in-company, or in English.
Modern Safety Management
Together with Medirisk and Sidney Dekker, Blue Wave is developing a four-day modern safety management training programme for the healthcare sector with both theory and a lot of practical exercises. We cover the following topics:
• The ‘New View’ and the role of management in safety.
• Safety Culture and psychological Safety
• Rules and Reality: what really happens?
• Interventions in a complex envoironment: micro-experiments
• Drift into failure & resilience: how do we guard the safety margins?
• What if it does go wrong? Learning from incidents
• What if it does go wrong? Restoring trust
• Conclusion and open questions
The teaching material is partly in Dutch and partly in English. We speak Dutch in the workshop.
In co-operation with the Dutch Airline Pilots Association (VNV) and KLM Cityhopper, Blue Wave has developed a masterclass in incident investigation, specifically aimed at conducting an incident investigation according to the Safety Differently paradigm. Participants are also trained in predictive and proactive safety investigation. The masterclass is based on a real incident that has occurred and is relived through role-playing. Progress in the case is alternated with theory, so that a very rich learning experience is achieved.
On request, this programme can also be offered in other sectors or in English.
Restoring trust after incidents (Restorative Practice)
Together with Medirisk and Maruda, Blue Wave is developing a four-day programme for the healthcare sector on restoring trust after incidents, with both theory and a lot of practical exercises. During the workshop, much time is spent on exercises to master the conversation techniques for the successful application of Restorative Practice. The training is specially designed for the Dutch target group with mostly Dutch language material.
Upon request, this programme can also be offered in other sectors or in-company.